FREQUENTLY ASKED QUESTIONS

What is the return & shipping policy?

RETURNS POLICY

We hope that you love your products — due to the personal nature of our products, ALL SALES ARE FINAL.

READ MORE ABOUT OUR RETURNS POLICY

STANDARD SHIPPING (US)

Shipping is calculated based on the delivery destination, the weight/items in your order.

READ MORE ABOUT OUR SHIPPING POLICY

Are any purchases final sale?

We are unable to accept returns due to the personal nature of our products. ALL ITEMS ARE FINAL SALE.

We recommend trying our sample size or Discovery Set before purchasing.

When will I get my order?

All in stock items are processed and shipped within 3 business days - excludes Sundays and Holidays.

We will send you an email with the estimated delivery date. Please allow 24-48 hours for the tracking number and link to be activated.

Estimated transit times may vary depending on the season, including the Holiday season, which may cause delivery delays. We cannot be held accountable for service interruptions, or poor weather conditions.

Please note that we do not ship to PO boxes, or hotels. Once the order has been placed it is not possible to amend it.

How long will my product last?

If used as directed, your 30 ML product should last approximately 6-8 weeks.

Where are your products manufactured?

All our products are carefully hand made —  in micro batches to ensure quality and craftsmanship, in Lisbon, Maine.

How do you source your ingredients?

Our goal is to create products with the highest quality natural ingredients, so we partner with US-based suppliers who value Certified organic or pesticide-free plant products that are sustainably harvested.

We also partner with a small, family owned company of second generation farmers for our wild harvested botanicals.

Please contact us if you have any specific product questions.